We built a new home just over two years ago. We selected Shutter Queen and they installed plantation shutters on all our windows. They delivered an excellent product on our timeline and at a price well below the competitors. Recently, I had a small issue with one louver on one shutter. (No fault of Shutter Queen) I called and asked for guidance. They came by two days later and quickly and easily repaired the louver at no cost. We were elated to have a completely restored shutter and done so quickly and painlessly.